Learning Points

Learning Points

4.11 - 1251 ratings - Source

With Learning Points: 100 Activities and Actions for Customer Service Excellence, you can be sure your employees know exactly what they need to do in any situation to provide the quality of service your company expects, and your customers deserve.100 Activities and Actions for Customer Service Excellence Garber Peter, Peter R . Garber ... They can be used as an individualized study guide or as a teaching tool to help others better develop their customer service skills. You will find itanbsp;...

Title:Learning Points
Author: Garber Peter, Peter R. Garber
Publisher:Human Resource Development - 2004-11-01

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